Our Policies
Health, Safety & Environment (HSE) Policies
Yale Controls (UK) Limited recognizes the importance of health and safety of persons and property directly or indirectly involved in her operations. Our HSE policy is an integral part of what we do at Yale Controls (UK) Limited, because we believe a good HSE policy is essential for an efficient and profitable business management. Therefore we ensure the health, safety and security of our employee, clients and the environment in which we operate in, and seek to adopt the highest environmental standards across all our operations. These standards encompass all products, materials and services supply to customers, working conditions for employees and relationship with the communities in which we operate. Noting that the environment and our host communities are stakeholders in our day to day operations.
Quality Assurance & Quality Control (QA/QC) Policies
An outline of our commitment to providing the necessary resources, training, and framework to maintaining high quality standards across all operations, Our QA/QC Policies is structured with a focus on: Customer Satisfaction (a dedication to meeting/exceeding client expectations and specifications), Compliance to Industrial Standards (Adherence to statutory, legal, and industry-specific standards—ISO 9001), Process & System Integrity: (conscious approaches, principles and independent verifications to prevent defects rather than just finding them later), Continual Improvement (commitment to regularly review, audit, and upgrade the Quality Management System —QMS), among others. Its detailed Framework includes, among others: Our Projects/Company Information (Scope of work, roles, and key contacts), Quality Objectives (Measurable goals like zero defects, compliance targets, and training metrics), Roles and Responsibilities (Defining duties across staff, site engineers, and the QA/QC Manager, who often holds stop-work authority for non-conforming QA/QC materials or work), Inspection and Testing Protocols (Staged reviews such as preparatory meetings, initial inspections, follow-up checks, and documentation via reports like Non-Conformance Reports / NCRs).
Community Relations Policies
It is our policy to establish good relationship with communities where we operate. We focus on the prevention of all types of conflicts by identifying them ahead of time. Also taking cognizance of all potential conflict factors in the host community and fashioning a lasting solution without reservation. The approach employed in achieving this include consultation, enhanced participation, and contingency programs.
Privacy Policies
In order for us to manage/process your requests, we need to gather certain limited information to accurately identify you in our systems. By our privacy policy Rules, we wish to provide options for you to express your preferences on how we handle your personal information obtained here on our website (via the online forms) or by means of physical contact with us. Please contact us on our phone numbers (+234(0)744552,+44(0)2075437785) or write to us to indicate what you require. However, you can be sure that your personal information (names, phone numbers, address, emails, etc) you provide us with are kept private between you and Yale Controls (UK) Limited and used only for the purposes for which they are meant; the identification of your unique call/requests, and are not shared to third-party, without your consent.